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Frequently Asked Questions

Please give us a call at +1 (844) 534-5080 or send us an email at with any questions or inquiries you may have!

Can I change my Citrus plan?

Yes! Go into settings, navigate to "Upgrade Your Billing Plan" under "Your Program Preferences," then find your current plan and email address associated. Tap on "Manage Billing," and from there you will be able to select your desired plan with the ability to pay monthly or annually (save 18% annually)..

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Does Citrus have a free option?

You're in luck! Citrus has a Free Plan that you can view here. Additionally, Citrus has a one month free-trial period for all other memberships.

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Do I have to pay a processing fee or can I pass it on?

With Citrus, you'll have the ability to save money with Citrus by choosing to pass on the processing fee to your customers so you don't have to absorb the fee yourself! The processing fee is ~ 4.9% + $0.55 on all transactions made through Citrus

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What is the cost to use Citrus?

Citrus has multiple Pricing plans so you can choose the plan that's right for you! There is a Free, Standard, and Pro plan. View and compare our plans here.

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Ready to try Citrus for free?

Make impact in your program and get started with Citrus today for no costs!

Book a Demo

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