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Schedule everything from camps to synthetic ice sessions
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Features
Marketing
Create marketing campaigns that meet your goals
Easy Registration
Allow customers to place registrations in seconds
Event Coordination
Create, Publish, and maintain your events hassle free
Custom Branding
Build a branded storefront that reflects your program’s personality
Family Management
Keep your customer information organized and accessible
Memberships
Grow your revenue with our powerful membership tools
Company Metrics
Access real time company performance
Inbox
Connect with your customers straight from Citrus
1 on 1 Bookings
Offer individual training on your time
Sessions
A new way for your customers to register
Use Cases
Hockey
Schedule everything from camps to synthetic ice sessions
Basketball
Take advantage of memberships, & session credits
Volleyball
Organize teams, camps, & sessions, we'll handle the rest
Baseball
Grow your baseball academy with Citrus
Resources
Knowledge Base
View and search through the Citrus Help Centre
Expert Advice
Consult one of our dedicated Customer Success Reps
Our Blog
Various tips & tricks on how to succeed
Case Studies
Pricing
Try for FREE
Get a Demo
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Exporting Contacts and Attendees
How to unlock your account
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Processing an Order
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Explore our Knowledge Base
Marketing
Ready to take your marketing to the next level? Learn how to grow your program with Citrus!
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Link Insights
Understand your cutomers like never before with Link Analytics. Make informed decisions using these intuitive insights! 📊
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Adding QR Codes to Campaigns
Spice up your campaigns with QR Codes to make them stand out and lead customers to your website faster!
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Customizing Campaigin Content
Add custom elements to your campaigns to create engaging content and boost sales.
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Creating Marketing Campaigns
Connect with your customers faster and more easily with Marketing Campaigns. Learn more about how to get started! 📧
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Understand Custom Links
Sharing links has never been easier and more intuitive! Change the way your customers interact with your links 🔗
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Personalize Campaigns
Citrus' innovative personalization tools are here to redefine how you communicate with your customers. Click here to learn more about variables!
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Customizing QR Codes
QR codes are the best way to get your customers on your website. Make your QR codes pop with your brand colours and images through Citrus' customization tools!
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Targeting Audiences
Dial in to your audience for better performing campaigns. Learn more about how to increase engagement with targeting!
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Email Engagement
Gain valuable insights with campaign analytics. Learn more to understand your metrics so you can make informed decisions. 📈
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Reports / Analytics
Learn how to navigate to various Citrus Financial Reports and develop a better understanding of your program's analytics!
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Membership Report
The Membership Report is an essential hub to understand your program. Read more to understand your reports
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Payout Reconciliation Report
Learn more about how you can reconcile your payouts with reports.
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Payments Report
The Payments Report is pivotal for overseeing your financials. Explore the Payments Report.
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Tax Report
The Taxes Report ensures it's as easy as possible to keep track of your financials. Read more to understand your reports.
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Sales Item Report
The Sales Item Report is vital to keeping track of your financials. Read more to understand your reports
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Sales Summary Report
The Sales Summary Report is an essential hub for your financials. Read more to understand your reports
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Financial Reports
There are various financial reports available with Citrus that can help you better manage your financials.
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Event Analytics
Gain a better understanding of Event Analytics.
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Program Analytics
Better understand Citrus' Program Analytics and what they mean to you.
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Contacts / Attendees
Become an expert in Contacts and Attendees! Know everything from adding new contacts/attendees to understanding Citrus' Connected Accounts.
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Importing Contacts and Attendees
Whether you're just joining citrus or adding contacts and attendees in bulk, importing is easier than ever with Citrus. Learn more about how to add contacts and attendees to your Citrus account.
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Exporting Contacts and Attendees
Exporting your contacts and attedees is more precise and faster than ever. From filtering by type to choosing date ranges, filtering your export list is easy!
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About Connected Accounts
Learn about the Account Connected feature with Citrus.
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Merging Attendees
Steps on how to merge attendees.
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Managing Account Balance
How to adjust an attendee's account balance.
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Financials
Looking to refresh your knowledge on managing your financials? We have you covered!
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Partial Refunds
Sometimes refunds aren't done in full. Partial refunds are easier than ever with Citrus!
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Configuring Your Refunds Policies
Let your customers know about your refund policies in advance. Here are a few easy steps to get you started!
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Registration Report
Keep track of your registrations and payments with the Registration Report. Click here to learn more.
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Refunding Orders with Multiple Order Items
Keep track of exactly what your refunding with Citrus! Here's how to refund order with multiple order items.
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Managing Taxes
Using Citrus, you are able to create specific tax rates for your products.
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Refund an Order
We know refunding isn't fun, but at least its easy with Citrus! 🍊
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Processing an Order
How to process an order when it is created.
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How Orders Work
Understanding the order process in Citrus.
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Resend an Order Email
How to resend an order email.
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Managing Coupons
How to set up a coupon code.
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Applying Coupons
How to apply a coupon to an order.
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Events
Learn more about how to effectively set up your events in Citrus!
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Booking Appointments
Booking your appointments or 1on1 training sessions with your favourite program is quick and easy. Here's how to get started!
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Difference Between Camps, Sessions and Appointments
Events allow organizers to easily create and modify camp, session, or appointment details!
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Registering Attendees
See how to easily register your attendees for your events!
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Waitlisting Your Events
Here's how to create a waitlist for your events!
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Setting Up Appointments
Learn how to set up your appointments.
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Creating Order Options
Set up different price points for your customers!
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Transferring a Registration
Need to transfer a register? Here's how!
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Duplicating Your Event
Learn how to quickly duplicate your events!
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General
Learn more about the general features that Citrus has to offer!
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How to add Citrus to your homescreen
Get to Citrus faster by adding to your home screen!
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Adding Team Members
Adding your team members is easy. Find out how!
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Managing and Viewing Feedback
Quickly get feedback from your customers with Citrus!
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Setting Up Quick Filters
Learn how to set up and add quick filters!
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Activity Log
Learn more about where to find and how to use your Activity Log.
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Communication
Citrus knows how important communication is! Take a dive into all things communication with Citrus.
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Sending Email Campaigns
Easily send an email to everyone registered within your event!
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Managing Your Inbox
Learn how to stay connected with your customers with the Citrus Inbox!
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Memberships / Sessions
Memberships and session packages can be tricky, but Citrus makes it easy! Check out all the things you need to know about managing memberships and sessions.
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Membership Status
Memberships play a key role in your program. Ensure that you understand membership status so you can maximize profit!
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Managing Memberships
Learn how you can view, update and cancel memberships!
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How Memberships Work
Better understand how memberships work!
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Registering Attendees for Memberships
See the different ways to register attendees for memberships!
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Managing Session Credits
Learn how to easily add session credits to contact's account!
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Managing Membership and Session Packages
Learn how to set up your Session and Membership Package Options!
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Billing
Citrus understands that setting up your billing plans can be difficult! Heres how we can make it as easy as possible for you.
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Setting Up Payments (American)
Here is step by step how American clients set up payments with Citrus!
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Setting Up Payments (Canadians)
Here is step by step how Canadian clients set up payments with Citrus!
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Citrus Fees
Better understand Citrus' fee!
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Account
Learn more on how to better manage your Citrus account!
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How to unlock your account
Can't sign in, have a locked account, or forget your password? Here's how to get your account back!
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Update your Branding
How to update your branding in Citrus
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Managing Your Notifications
How to set up your notifications settings.
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Changing Your Password
There are a couple of different ways to change your password.
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Products
Find everything you need to know about Citrus Product features and how you make them work for your program.
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