Reports/Anayltics
Contacts/Attendees
Financials
Events
General
Communication
Memberships/Sessions
Billing
Products
Marketing

Importing Contacts and Attendees

Back to Knowledge Base

Whether you're migrating over to Citrus or adding in contacts and attendees in bulk, importing is easier than every with Citrus. In a few clicks you'll have all your contacts and attendees linked and ready to go!

Importing Contact and Attendees

You'll want to add in your contacts first, allowing you to add and link attendees later. Note that attendees are linked using the contact name and the contact email. We'll touch on this later, lets get started with the contacts.

Importing contacts:

  • Click Contacts on the left navigation bar
  • Click Add Contacts on the top right corner
  • Select Import Contacts
  • Choose whether to upload a file or to copy and paste
  • Importing by uploading a file - Check out the types of columns you need for import below
  • Importing by copy and paste - enter Email Address, First name, and Last name respectively (separated by commas, and each person on a different line)
  • Map your columns and click continue
  • Select the check box to send an invite to your contacts so they can join Citrus
  • Complete the import

Importing attendees:

  • Click Attendees on the left navigation bar
  • Click Add Attendees on the top right corner
  • Select Import Attendees
  • Choose whether to upload a file or to copy and paste
  • Importing by uploading a file - Check out the types of columns you need for import below
  • Importing by copy and paste - enter Email Address, First name, and Last name respectively (separated by commas, and each person on a different line). Note that if you use this method of import, your attendees will NOT be linked to their contacts unless the contact name and the contact email is added and mapped.
  • Map your columns and click continue
  • Select the check box to send an invite to your contacts so they can join Citrus
  • Complete the import

Before importing, have a look at the column types that you'll need for your import!

Contact Columns:

  • First Name
  • Last Name
  • Email Address
  • Street Address (optional)
  • Apartment Or Suite (optional)
  • City (optional)
  • State/ Province Or Territory (optional)
  • Zip Code / Postal Code (optional)
  • Country (optional)

Attendee Columns:

  • First Name
  • Last Name
  • Contact's Email Address - used to link to their contact. Make sure it's the same email that is on the contacts page
  • Contact's Name (include the first and last name in one column) - used to link to their contact. Make sure the spelling is just as it appears on the contacts page
  • Date of Birth (optional)
  • Email Address (optional)
  • Phone Number (optional)
  • Gender (optional)
  • Health Card (optional)

Read our Latest Articles

Try Citrus for FREE!

Make an impact in your program and get started today for no costs
No strings attached!